Windows 10 Lock Screen Stuck
On Windows 10, Windows Spotlight is a feature that downloads and sets Bing images as the background on the Lock screen automatically, which allows you to get a fresh look every time you sign in.
The windows 10 is stuck at lockscreen. I am not able to use my Keyboard and mouse. There is no response to keyboard and mouse.
However, Spotlight is not a perfect feature and sometimes you may experience problems. For instance, you may see the image stuck in the Lock screen for a long time, or the feature may suddenly stop working.
Although the Settings app doesn't offer an option to reset Windows Spotlight, you can fix most common problems with two simple workarounds.
In this Windows 10 guide, we'll walk you through the steps to fix common problems with Windows Spotlight on your device to keep the Lock screen showing fresh and beautiful images from Bing.

Windows 10 Stuck After Lock Screen
How to reset Windows Spotlight on Windows 10
If Windows Spotlight isn't working or it's stuck in with the same image, you can follow these steps to clean the downloaded images and reset the settings to get the feature working again.
Disabling Spotlight feature
To disable Spotlight on Windows 10, use these steps:
- Open Settings.
- Click on Personalization.
- Click on Lock screen.
Use the 'Background' drop-down menu, and select the Picture or Slideshow option.
Once you complete these steps, you can proceed with the instructions below to clear the assets, reset the settings, and re-enable the feature.
Cleaning Spotlight assets
To delete the images already locally stored on your device, use these steps:
- Open Start.
- Search for Run and click the top result.
Type the following path and click the OK button.
%USERPROFILE%/AppDataLocalPackagesMicrosoft.Windows.ContentDeliveryManager_cw5n1h2txyewyLocalStateAssets- Select all the files (Ctrl + A keyboard shortcut) and press the Delete key to clear the old images (if applicable).
After you complete these steps, proceed with the steps below to reset the Windows Spotlight settings.
Resetting Stoplight settings
To reset the Stoplight settings on Windows 10, use these steps:
- Open Start.
- Search for Run and click the top result.
Type the following path and click the OK button.
%USERPROFILE%/AppDataLocalPackagesMicrosoft.Windows.ContentDeliveryManager_cw5n1h2txyewySettingsInside the Settings folder, right-click the settings.dat and roaming.lock files individually, then click the Rename option and change their names to settings.dat.bak and roaming.lock.bak.
- Restart your computer.
Once you complete the steps, the last step left to do is to re-enable the feature using the Settings app.
Enabling Spotlight feature
To enable Windows Spotlight, use these steps:
- Open Settings.
- Click on Personalization.
- Click on Lock screen.
Use the 'Background' drop-down menu, and select the Windows Spotlight option.
After completing the steps, you can test that Windows Spotlight is working correctly by locking your device (Windows key + L keyboard shortcut) and making sure that new images rotate in the background every time you sign in.
How to reset Windows Spotlight settings using PowerShell
Alternatively, if you're still having issues with Windows Spotlight, you can use PowerShell to reset its settings with these steps.
Disabling Spotlight feature
To disable Spotlight on Windows 10, use these steps:
- Open Settings.
- Click on Personalization.
- Click on Lock screen.
Use the 'Background' drop-down menu, and select the Picture or Slideshow option.
Once you complete these steps, you can use PowerShell to reset the Windows Spotlight settings and re-enable the feature.
Resetting Spotlight settings
To fix problems with Windows Spotlight with PowerShell commands, use these steps:
- Open Start.
- Search for PowerShell, right-click the top result, and select the Run as administrator option.
Type the following command and press Enter:
Download pes 17 pc iso. PC Gamers. . Having WIFI Connection only on PC (Laptop) Office problems. Mobile Not Supported.
Get-AppxPackage -allusers *ContentDeliveryManager* foreach {Add-AppxPackage '$($_.InstallLocation)appxmanifest.xml' -DisableDevelopmentMode -register }- Restart your computer.
After completing the steps, Spotlight should start working again on your Windows 10 installation after re-enabling the feature using the Settings app.
Enabling Spotlight feature
To enable Windows Spotlight, use these steps:
- Open Settings.
- Click on Personalization.
- Click on Lock screen.
Use the 'Background' drop-down menu, and select the Windows Spotlight option.
Once you complete the steps, make sure the workaround fixed the issue by locking your computer and checking if new images appear in the background.
Updated February 19, 2019: This guide has been revised and updated to make sure it's current with the latest version of Windows 10.
More Windows 10 resources
For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:
Pc Stuck On Lock Screen
Since reboot, I'm stuck on the Windows 10 lock/welcome screen with time/date stamp.
The only answers I am able to find are press the space bar, try adding (another) wired keyboard and mouse, the mouse and keyboard may not be working, and there seems to be an issue with the drivers.
When I press the space bar, the screen remains except it looks like it's rolling upward. It doesn't open any window. If I press any other key, same thing.
I can see that the wireless mouse and wired keyboard are working. The cursor appears on the screen and can be moved. I can literally drag the time and date from the bottom of the screen to the top but it doesnt open the screen. When I press certain keys on the keyboard the corresponding lights to reflect that they've been pressed are on. This suggests that there's no point to add another keyboard and mouse. The keyboard and mouse appear to be working fine.
If the cause of the stuck on time/date lock screen is the drivers, I don't know what to try. I can't find the Windows 10 installation disc if I ever had one (the Dell PC arrived preinstalled with Win Pro on it).
There isn't another computer there for me to download any Windows files or media installation or USB.
I'm working on an iPhone for now.
I have a few flash drives there but only the desktop
stuck on the time date lock screen.
I'm extremely reluctant to reboot because Ive experienced issues post update in which the pc was stuck in boot loop. That's even worse than being stuck under the lock screen.
I've also had Win 10 stuck in boot loop when rebooting from the time date lock screen!
Windows 10 Stuck On Login Screen
Any ideas on how to get past the welcome screen to the home page?
The last time I called MS support, I received a level 1 tech who suggested using F8 to access safe mode (when we know that F8 doesnt even work to access safe mode under Win 10!) and a ton of manual reboots and unplugsthat placed a ton of unnecessary wear on the drive to no avail. I require advanced support but don't know how to reach them.
I just called MS Support but the Level 1 tech had no tips other than to try rebooting. I explained why being stuck in boot loops overnight for days at a time (and being unable to schedule hours with a local tech right now to reinstall) doesnt make risking a reboot make sense. The tech said a Level 2 tech could call back tomorrow. Unfortunately, I dont know if I will be able to be there, and I honestly dont want to wait until tomorrow evenjng or later to revisit this issue. I'd like to fix it now. Geez.
Maybe, someone here has the answer?
I'd like to avoid a reboot until I'm able to schedule a tech to handle a full reinstall. I've experienced too many issues with Win 10 updates getting stuck in boot loop mode which is even worse than being at the welcome screen.
Pardon any typos as a result of the touchscreen.
Thanks.